Why Hosted VoIP
With this product there is no need for an onsite PBX (Private Branch Exchange) because this is all taken care of remotely, leaving you to get on with business. You can start with a single licence and simply add user licences as your requirements for phone extensions grow. 50% or more savings on communication charges.
Each VoIP Hosted account includes one extension with a UK geographical (01/02) or non-geographical (0845/03) number and with the ability to have two simultaneous calls in progress. Other features included are Hunt Group, Call Queue and many more. See below for full features.
Hosted VoIP
Our cloud-based service replaces
traditional PBX’s using ISDN or analogue.
Hardware
Network hardware to allow connection to the Internet and more.
Phones
IP phones or DECT phones to allow you to make and receive calls.
Features of Hosted VoIP
Inbound Call Features
- Geographical (01, 02) Numbers
- Non-Geographical (03, 08, 09) Numbers
- Free-Phone (0800) Numbers
- International Numbers
- Direct Dials
- Call Recordings
- Call Groups
- Call Queues
- IVR / Auto Attendant Menus
- Time Profiles
- Call Forwarding
- Pick-up Groups
- Inbound Caller ID
- Mobile Twinning
Business Features
- Conferencing
- Channel Spy
- Custom Music on Hold
- Individual Voicemail
- Company Voicemail
- Corporate Directory
- Blinking Light Fields
- Fax to Email
- Paging
- Call Parking
- Mobile Workers
- Remote Workers
- Automatic Failover
- Company Diverts
- Custom Prompts
Outbound Call Features
- Call Recording
- Daily CDR’s
- Outgoing Caller ID
- Anonymous Dial
- Redial last missed call
- Call Transfer
- Group Call Transfer
- Speed Dial
- Telephone Preference Service screening
- Dial Through – DISA
Fraud Prevention
- Daily Call Spend Limit
- Call Spend Limit Alerts
- UK Premium Rate Number Block
- Domestic IP Address Lock
- No voicemail pass through
- Per user Time-based Restrictions
- Per user Destination-based